Front Office Supervisor

Deluxe King Images

1919 l

Posted September 11, 2019

Front Office Supervisor Needed!

Front Office Supervisor

Job description

  • Supervise the activity of all employees in the department on a daily basis.  
  • Ensure that the staff consistently provides all our guests with exceptional guest service at all times.
  • Position reports to the Director of Front Office Operations. 
  • Mentors, guides and trains Front Desk Agents; oversees the flow and operation at the front office.
  • Provides assistance and services for guests in order to ensure guest satisfaction.
  • Ensures, through constant interactions with Reservation and Conference Coordination, that all group bookings are handled and processed efficiently. 
  • Full-time position.

Job requirements

  • Prior front desk and office supervisory experience.
  • Must be able to work various shifts and days as needed.
  • Ability to effectively and impartially supervise a staff.
  • MUST HAVE  knowledge of Hotel Operating Systems 
  • Must have valid Driver License and clean driving record.
  • Well organized and able to perform multi-task functions.
  • Must have excellent customer services practices
  • Must be able to lift 50 lbs with ease.